Terms & Conditions

~ Tour will only be confirmed once booking form and proof of payment is received
~ Payment to be made to banking details provided on invoice
~ No liability insurance is covered in non-transportable tours
~ Cancelations will carry a 50% charge on total amount due
~ Not included: refreshments, tips, personal expenses
~ Missed Features of Program: In case a participant chooses not to utilize any aspect(s) of the program, he or she is not entitled to any refund. No refunds will be given for any unused portions of any programs/tours/courses.
~ The pacing and physical requirements of this tour vary by day. We recommend that you ensure that this tour is suitable to your physical capabilities. This tour requires walking and may pose difficulties for disabled travellers or travellers with impaired mobility. For example, the entire community is on a hill/mountainside and most sections are only accessible on foot and involve stairs or inclines. Please communicate any concerns or limitations by any of the pax.
~ By making payment, each traveller certifies that he or she does not have any condition or disability that would be problematic and hold Karbonkelberg Tourism responsible and understands that health care standards, facilities and services in Hout Bay may be different or inadequate for treatment of certain health conditions. Karbonkelberg Tourism makes no representations or warranties and disclaims any made regarding special accommodations or handicap accessibility on any of our tours. Karbonkelberg Tourism reserves the right to decline any tour participant whose condition may affect their health or safety on a tour experience with us.
~ If improvements can be made to tour itineraries or unforeseen circumstances necessitate changes, Karbonkelberg Tourism reserves the right to amend, adjust or alter itineraries and will make every effort to notify you as early as possible of such changes. Due to local or national holidays, seasonal hours of operation or availability, special events, access to certain facilities and attractions including point of interest or stores may be limited. On such occasions, and whenever possible, itinerary adjustments will be made to minimize traveller inconvenience.
~ The individual tour participant agrees that Karbonkelberg Tourism and its representatives shall not be liable for any injury, damage, loss, theft, accident, delay, or irregularity, liability or expense to person or property due to any act of default of hotel, air/land transportation carrier, restaurant supplier or other contractor rendering or providing services. Karbonkelberg Tourism and its representatives shall not be responsible for any expense or liability resulting from labour disputes, war, acts of terrorism, government restraints, weather conditions, sickness, pilferage or any other cause beyond their control.